Housecalls in New York City and The Bronx, FAQ, For the patient

Housecalls in New York City and The Bronx

Frequently Asked Questions (FAQ's)

Here are the answers to some Frequently Asked Questions that people have about the HousecallsNY.org service:

When can I be seen?

As soon as our office is contacted, our bilingual coordinator will schedule an appointment with you. In addition, there is no limit to the number of times you can schedule an appointment.

Do I have to be homebound to request a house call?

The main focus of our practice is geriatric or home bound patients and others with special needs. Please call to see if you qualify.

Is my examination with a house call the same as an office visit?

Yes. Examinations performed during a house call visit include the same evaluation techniques and diagnostic testing that you would receive in a doctors office. Many of the tests and treatment options that were previously available only in an office setting are now administered in the home.

Can I have prescriptions filled through HousecallsNY.org?

Yes. Our medical professionals can prescribe medications as part of their medical treatment.

Can I still use other doctors?

Yes.Our medical professionals will work with your doctor(s) to coordinate your health care needs. All notes made during a house call are provided to your physician.

Is HousecallsNy.org an emergency service?

No. HousecallsNY.org is not an emergency service. If you are having a medical emergency please call 911.

How am I charged for a house call visit?

HousecallsNY.org visits are covered by Medicare and most forms of private insurance. We will bill primary and secondary insurance carriers for the patient. If insurance does not cover the visit, you may pay privately.

Do I have to use one of the hospitals that HousecallsNY.org is affiliated with?

Though we would like our patients to use one of the hospitals our physicians are affiliated with, we do not require patients to use hospitals wherewe are on staff.

How do I make an appointment for a house call?

All you need to do to schedule an appointment is call our office at (212) 740-6400 or visit us on the web at HousecallsNY.org. Please visit our "How to Apply For Care" page for further information. We can generally have you seen 24 to 48 hours from the time of your call.